Service and Maintenance

Complete Swimming Pool and Spa Service & Maintenance Solutions

Our commitment to providing the highest-quality experience doesn’t stop once we’ve built and installed a swimming pool, spa, sauna, steam room or treatment room. As industry-leading swimming pool builders and spa and wellness design experts, we also provide first class service and maintenance support for both domestic swimming pools and commercial swimming pools, wellness facilities, saunas or spa areas to ensure your installation is clean and running smoothly all year round.

Pool & spa maintenance specialists

Routine maintenance, cleaning, and proper equipment are crucial to keeping a pool or wellness suite in good working order. Our highly skilled team of engineers are available to carry out regular service and maintenance solutions UK-wide and are backed by help and advice from our dedicated service helpline.

Available to commercial or domestic customers, our maintenance experts undertake all aspects of repairs and maintenance. From cleaning to full refurbishment, fault finding and leak repairs to spring commissions, winter close downs, sand changes, sauna and steam-room maintenance, commercial plant refurbishments and plantroom equipment inspection and setup, we can help maintain your installation to its highest standard and give you peace of mind that everything is well taken care of.

What we service:

Filtration & Plant

UV Generation

Chemical Dosing

Sand Cleaning

Balance Tanks

Saunas

Steam Rooms

Wellness Suites

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Servicing tailored to your needs

Every swimming pool, spa, sauna or steam room is different, and Topline Pools and Wellness provide a range of maintenance contracts specifically designed to suit each individual customer’s requirements. We offer a complete after sales service to help keep your new installation in excellent condition, making it last for years to come even when it’s not being used.

To ensure that you get the utmost value from the investment made in the equipment installed, we offer a wide range of standard or tailor-made PPM visits. Our network of service engineers will aim to attend your site within 24 hours if required. Contracts can include the water treatment and chemical dosing systems, sauna, steam room and wellness suites. Whether it be weekly, monthly or yearly, single year or multi-year, including or excluding spares, the contract can be as simple or as comprehensive as is needed. Routine visits should reduce the amount of reactive call outs you require but also give you an ongoing guide to condition and not allow faults to accumulate and become critical to the point of failure or loss of service.

What we offer:

Bespoke service schedules with cost report and remedial works identified

Discounted contract packages

New or replacement sauna and steam rooms

Work with us

Talk to our team today to arrange a contract that meets your needs.

Our pool maintenance and repair service options include:

Emergency call-outs

If you require urgent help, our engineers can provide an emergency call-out service, which includes a temporary fix if necessary. We will attend your site within 24 hours of the problem being reported, excluding Sundays and Bank Holidays.

Non-urgent call out service

This service is for fault-finding, breakdowns and non-urgent repairs. Our priority is to get your pool and equipment working again as quickly as possible (charged per hour — minimum call-out fee required).

Regular maintenance contracts

Choose from a range of contracts, which are specifically designed to suit your maintenance needs and budget.

Recommissioning

We recommission pools at the start of the season by removing and storing covers, reassembling all equipment, topping up pool water levels and performing checks and cleanses.

Decommissioning

We can winterise and decommission your swimming pool at the end of the season by fitting pool covers, lowering pool levels and cleaning your pool to ensure it’s ready for use again next season.

Liner replacement

We can renovate your pool by replacing its liner. We advise that you replace the liner every six to twelve years to avoid your liner getting brittle or cracked and to prevent it from weakening.

Browse our trade product range

Our new product catalogue is now available. View our full range of parts, spares & accessories for swimming pools, spas, saunas and steam rooms – everything you could ever need to care for and keep your pool, spa or wellness room running and looking great!

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Ready to take the plunge?

Book a FREE, no obligation consultation and see how we can help you with your swimming pool, spa or wellness project...

Locations

Northern Office:
Swallow Business Park, Carr Lane, Much Hoole, Preston, PR4 4TH
01772 617 063
sales.north@topline.uk.net / service.north@topline.uk.net
Learn more about our northern office and its location

Southern Office:
Unit A8 Ropemaker Park, Diplocks Way Ind. Estate, Hailsham, East Sussex, BN27 3GU
01323 440 760
sales@topline.uk.net / service@topline.uk.net
Learn more about our southern office and its location

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